State Farm® Insurance Agent Joe Bussey
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Bob Meyer
April 10, 2026
"Beth Popson spent over a half hour with me doing a policy review for our Auto, Home, and Umbrella Liability policies. She was friendly, professional, and knowledgeable. I would highly recommend the Joe Bussey agency."
Don Milner
April 10, 2026
"Jordan and Shania were very friendly and professional when we switched over our home insurance and bundled with our car insurance."
"Hi Don, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. It was a pleasure to serve you."
Jessica Arbar
April 8, 2026
"Ryan is awesome. I got a new car, after my last one was totaled (teen driver, and the at-fault driver fled the scene 🤦🏼♀️), and I was looking at changing insurance carriers. I reached out to this office and Ryan got back to me right away. He walked me through all of my options, made suggestions on coverage, and helped me understand how each option would impact my premiums, as well as what each would cover in the event of another accident. So helpful, friendly, and honest. I highly recommend!!"
"Jessica, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. We're here for you anytime!"
ffemric33
April 2, 2026
"All of the office staff and Joe have been great to work with and are very responsive. Highly recomend them for your State Farm needs in S Parker."
"ffemric33, Thanks for the kind words! It's great to know that we were able to provide you with the highest levels of service. Our goal will always be to provide the best experience and we love knowing yours was no different. See you next time!"
David B
April 2, 2026
"I’ve worked with Joe Bussey’s State Farm office for a few years now and highly recommend them. While State Farm is a large corporation, Joe’s team provides a personalized, small-business feel that makes you feel truly taken care of. Everyone I’ve encountered is fantastic, and I’ve had a particularly exceptional experience working with Kylie. Additionally, Shaina and Beth have been incredibly helpful and professional. If you want an agency who actually knows your name, this is the one."
"Dear David, Thank you for the awesome feedback. Hearing that your experience went well really makes our day. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Hope you visit us again soon!"
ML Carr
March 27, 2026
"Always very responsive, helpful, can't say enough good things. Love working with Ryan"
"Thank you, ML Carr! I'm glad to hear that you find our team responsive and helpful. Ryan is indeed a valuable part of our office, and we're happy you enjoy working with him. If there's anything else we can do for you, just let us know!"
Paloma Torralbo
March 26, 2026
"Working with Shaina as my insurance agent has been a pleasure. Her thoroughness sets her apart—she takes the time to explain things clearly and makes sure I fully understand my options. Shaina’s professionalism and friendliness become apparent immediately. She is prompt, organized, and follows through. What I appreciate most is her patience. No matter how many questions I have, Shaina answers them with kindness and clarity. She takes the time to make sure everything is understood. I highly recommend Shaina to anyone looking for an insurance agent. She’s outstanding at what she does and an absolute pleasure to work with."
"Thank you, Paloma, for your wonderful feedback! I'm delighted to hear about your positive experience with Shaina. Her dedication to providing clear and patient service truly makes a difference. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Mike Jenner
March 26, 2026
"Through two major claims, and having Home and Auto insurance, Joe and his team Ryan and Shaina have been taking great care of me for years!"
"Thank you, Mike! I'm happy to know that Ryan and Shaina have been able to provide you with excellent care through your claims and insurance needs. We appreciate your trust and look forward to continuing to support you. If there's anything else you need, just let us know!"
Brian Huggins
March 3, 2026
"Highly recommend! Beth was patient and helped with a variety of coverages. I ended up saving thousands $ over prior coverage. Thank you!"
"Thank you, Brian! I'm glad Beth was able to assist with your coverage needs and make a positive impact on your expenses. We truly appreciate your recommendation. If there's anything else we can do, just let us know!"
Candace Head-Dylla
February 27, 2026
"This agency is the most responsible and responsive we have ever worked with. No matter the question or request they get back to you quickly and professionally"
"Thank you, Candace, for your wonderful feedback! I'm happy to know that our team's responsiveness and professionalism have made a positive impact on your experience. If you ever have more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
Taylor Ejnik
February 27, 2026
"Billing is constantly screwed up and when I reach out for support it takes days if not over a week to hear back. I’ve been with this office for only two years and have had at least a half dozen billing mistakes. Inconvenient and unprofessional is understatement."
"Taylor, thank you for your comments. We strive to provide accurate billing and timely communication to all our clients. Please understand that certain billing outcomes are dictated by corporate policy and are not within our immediate control. We are always here to help explain these processes, provided the conversation remains respectful for both our clients and our staff. If you wish to discuss your homeowners or vehicle insurance in a productive manner, please contact our office"
Kevin C
February 26, 2026
"Beth is the most knowledgabe and professional agent I've ever worked with!"
"Thank you, Kevin! I'm happy to hear that Beth provided such knowledgeable and professional service. We appreciate your feedback and are here if you need anything else!"
Cis Gallegos
February 19, 2026
"Beth Popson is Awesome!! Beth has been great helping with insurance coverages and making the adjustments we need. Her response time, availability, customer service is stress-free. Hard to find interaction with a good customer experience these days. thank you!"
"Cis, thank you for your wonderful feedback! I'm happy to hear that Beth has been so helpful with your insurance needs and provided a stress-free experience. We appreciate your kind words and are always here to assist you with anything you need. Thanks for choosing us!"
Joydeep Mukherjee
February 18, 2026
"I would give them less than one star if possible. They quoted wrong rate and person while signing me up. It is absolutely there fault and I had provided them the correct data in writing. Once I signed up they increased the rate without the minimum courtesy of informing me. They never responded back to my emails. Absolutely bad customer service. Both Joe and Danny are absolutely useless to work with. Stay away from them would be my advise."
"Joydeep, thank you for your feedback. We sincerely apologize for the frustration you experienced regarding your recent quote and the subsequent rate change. Our goal is to provide clear and timely communication to all our clients, and we regret that you felt unsupported during your time with us. We take your comments seriously as we continue to refine our internal processes. If you are open to it, we would like the opportunity to discuss your concerns further to ensure your account details were handled accurately."
Marsha Temple
February 17, 2026
"Beth Popson, who works with the Joe Bussey State Farm Group, was the best to work with. She was professional and extremely knowledgeable of the Insurance business. She answered all my questions, and there were a lot, and was able to find me the best coverage for my needs and budget. Working with her was a refreshing and easy process."
"Thank you for your review, Marsha! I'm happy to hear that Beth provided you with such a professional and knowledgeable experience. It's great to know she could assist with all your questions and find the right coverage for you. If you need anything else, feel free to reach out!"
Malissa Raphoon
February 12, 2026
"Beth has always been wonderful to help with my auto and renters insurance! Professional, quick, and always so kind. I highly recommend!"
"Thank you, Malissa! I'm happy to hear that Beth has been so helpful with your insurance needs. Her professionalism and kindness are truly valued in our office. If you ever need anything else, feel free to reach out!"
artisan engraving
February 12, 2026
"Jordan did an excellent and timely Job He followed up when he said he would. I am extremly satisfied with this agent!"
"Thank you for your review, Artisan Engraving! I'm happy to hear that Jordan provided excellent service and followed up as promised. Your satisfaction is important to us, and we're grateful for your feedback. If you need any further assistance, feel free to reach out!"
Mike B
February 9, 2026
"Wow! I wish I had the same positive experience many of you have had, that would have been great! We were transferred to this office after our previous Insurance Company received a large rate increase. We were never contacted by the office at all. Not to welcome new clients, never to review our policies for any changed or to just go over coverage, not once, that shocked us! We had to call the office anytime there were questions no one was pro active! Now State Farm asked for huge rate increases and we took advantage of the opportunity to leave and the Insurance Company we left back to that was our Agency prior to this move because of costs we are so happy to be back with them, it is what it is, but I cannot say we received the service I had experienced with any of the prior Insurance companies, sad but true at least for us! I'm sure Joe is glad to be rid of us after our disastrous roofing fiasco and I'm not going to go into it here, but again just prior to suing the Contractor we were able to get Joe to mediate our claim! Even after this horrible experience our class 4 hail resistant roof leaked, how the heck does that happen? The company came and hopefully fixed it, but I will never have anything good to say about this contractor! Anyway, we are moving on and I had asked if our Agent would send us a response letting us know they received our notification to terminate, but again it was crickets! They never acknowledged anything by calling or emailing us, it's par for the course with our experience here."
"Mike, thank you for sharing your perspective. We have truly valued our relationship with you over the last several years and have always aimed to be your advocate, especially through difficult situations like your recent roofing claim. We are sorry to hear that you feel our recent communication fell short of the standard we've strived to maintain during our time working together. We wish you the very best with your transition and thank you for the opportunity to have served you."
Alexander Kuntz
January 28, 2026
"I recently had an amazing phone call with Shaina, she explained everything very politely. I also tend to ramble and she didn’t cut me off or make a big deal like my old agency."
"Thank you, Alexander! I'm happy to hear about your positive experience with Shaina. She truly values taking the time to listen and provide clear explanations. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
lisa fl
January 27, 2026
"Beth Popson was great to work with on my home and auto bundle. She actually kept the details of my quoted information that was over a year old. I came back to State Farm for a new quote after my Allstate insurance had nearly doubled, with no claims, after the first year. Not sure how State Farm will go after a year but so far Beth worked my claim to save me money and make sure I was not underinsured on my home or auto."
"Thank you, Lisa, for sharing your experience! I'm happy to hear that Beth was able to assist you with your bundle. It's great to know she kept your information and helped you save money while ensuring you have the right coverage. If you have any questions or need further assistance, feel free to reach out!"
Daniel Norman
January 14, 2026
"Danny Cooper was awesome! Helped me get coverage on a truck nobody else would cover. Turns out he was able to save me money on my other vehicles and homeowners too. I would highly recommend the Bussey agency and Danny in particular!"
"Thank you, Daniel! I'm happy to hear that Danny was able to assist you with your coverage and even help you save on your other policies. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Kristin B
January 14, 2026
"Jordan Khan was amazing to work with! He was incredibly helpful, knowledgeable, and took the time to explain all of my insurance options clearly. He made the quoting process easy and stress-free, and I really appreciated how thorough and responsive he was with my questions. Highly recommend Jordan to anyone looking for great insurance guidance and excellent customer service."
"Thank you, Kristin! I'm happy to hear that Jordan provided you with such excellent service and made the process easy and stress-free. Our team is dedicated to offering knowledgeable and responsive assistance. If you need anything else, feel free to reach out anytime!"
Chris Allen
January 9, 2026
"I was calling around to compare insurance rates and talked with Danny. He answered all my questions was very knowledgeable and friendly and made me comfortable enough to switch companies after 20+ years. Everything has gone smoothly with the transition and I look forward to a long term relationship."
"Thank you, Chris! I'm happy to hear that Danny was able to assist you with your questions and make you feel comfortable with the switch. It's great to know that the transition has been smooth for you. We're here for any future needs or questions you might have. Thanks for choosing us!"
B La
December 21, 2025
"Usually I hate making insurance calls, but after I spoke with Shaina all of my questions were answered. She was so friendly over the phone and gave me all the information I needed."
"Thank you, B La! I'm delighted to hear that Shaina was able to assist you so effectively and make your experience a positive one. Our team is committed to providing friendly and informative service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Daniel Cooper
December 11, 2025
"I needed a new life insurance policy and Ryan was so knowledgeable. Highly recommend!"
"Thank you, Daniel! I'm happy to hear that Ryan was able to assist you with your insurance needs. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"